Helpdesk.com reviews, comparisons and guides
Helpdesk.com Review 2026: Ticketing Software With AI Built In Let me set the scene. Last November, I was helping a friend run customer support for his print-on-demand shop during Black Friday week. It was a disaster in the most boring way possible: orders landing in three email inboxes, DMs scattered across Instagram and Messenger, and…
Helpdesk.com vs Zendesk vs Freshdesk 2026: The Ticketing Showdown I’ve migrated a support team between help desks exactly three times in my career, and each migration cost me more sleep than any other software project. The first was from a spreadsheet (don’t ask), the second to Zendesk, and the third to Freshdesk. Last year I…
AI Customer Service Stack 2026: LiveChat + ChatBot.com + HelpDesk.com + Text.com My support stack in 2023 was a crime scene. Live chat from one company, a help desk from another, email in a shared inbox that nobody owned, and a chatbot I’d turned off because it embarrassed me. Every tool had its own login,…
